Delivery & Return Policy
Delivery & Return Policy
We work with trusted international suppliers to bring you beautiful baby and toddlerwear directly to your doorstep.
Delivery Information
Order Processing:
Orders are processed within 1–5 business days.
Shipping Time:
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Standard delivery: 7–14 business days
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Some items may arrive sooner or separately
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Tracking numbers will be emailed once available
Where We Ship:
Australia, New Zealand, UK & selected international destinations
Please note: Due to the international nature of shipping, occasional delays may occur beyond our control.
Return & Refund Policy
Because we ship directly from our global partners, we do not accept change-of-mind returns. However, we’re committed to resolving any product issues quickly and fairly.
We gladly offer refunds or replacements if:
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Your item arrives damaged or faulty
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Your order is lost in transit
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The wrong item is delivered
To request a refund or replacement:
Email us at hellosnugglepea@gmail.com within 7 days of receiving your order. Include your order number, a clear photo of the item, and a short explanation.
Important:
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Items must be unused and in original packaging
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Return shipping (if required) is the buyer’s responsibility unless the item is faulty
At Snugglepea, your satisfaction means the world to us. We’re always here to help make things right.